Clinics are now getting the help of professional transcriptionists to ensure the quality of documentation in their patient-doctor interactions. This can also lessen the work required for the doctors and let them focus on what is important and that is to provide the proper medical attention to their patients.
For those companies that are looking to offer medical transcription services, it is not exactly an easy niche. There are a lot of challenges that might come your way. Here are some of the things you might want to anticipate.
Low Quality of Transcription
Many companies don’t even hire in-house employees but operate by having a bunch of freelancers who are willing to transcribe the audio for their clients. However, this could lead to quality issues. It can result in more mistakes along the way which could harm the clients and the accuracy of the documentation.
To solve this problem, the company or agency must conduct training for their freelancers or even hire employees. By making the clients happy, it becomes easier to get repeat customers and even get recommended to other clinics.
The medical transcription industry is quite saturated. This is something that a lot of starting agencies don’t realize. Offering your services to clinics that don’t have a medical transcriptionist tends to be challenging at times. You might want to make your fees competitive if you are serious about convincing clinics to avail of your services.
The only problem is hiring someone qualified who has lots of experience for a small amount. That’s when outsourcing can come in handy. You can hire someone from a place that has a low cost of living. Instead of hiring someone from North America, why not hire someone from Eastern Europe or Southeast Asian countries?
Dealing with accents
One of the hardest things about medical transcription is that you will have to deal with different accents. Some accents are thick and hard to understand. It might even be a good idea to hire someone from that country to be able to transcribe everything accurately.
Finding someone knowledgeable about the medical field
Hiring is another issue because you want to hire someone very knowledgeable about the medical profession. You need someone who might even be a practicing nurse or doctor who is simply looking for an extra income. Some medical transcription companies stick with non-medical professionals who are trained to be able to accurately transcribe medical terms. Though you can save in the long run, it is still a risky move because there is a higher chance that they can make mistakes.
You also want to market your agency or your medical transcription company if you wish to get as many clients as possible. A bit of social media marketing is a good way to get started. At times, you might even have to call the clinics in your area and see if they are interested in having a medical transcription company or agency as a partner.
Medical transcription as an industry is tough and can even be considered a cutthroat niche. But with the right approach, it is possible to find success.